To order online, you need to have an existing and active Puritan Springs account. There is a simple login that requires an active account number. If you do not know the account number to the account for which you are ordering, one of our representatives can help you find it. Call us at 800-292-2992, Monday-Friday, 8-5 or email email@example.com.
No. You do not have to pay for your order before it’s processed. After your Route Salesman delivers the order, your Puritan Springs account will be charged, and a statement will be sent to you like usual.
NOTE: There is a default message which indicates a payment is necessary to complete the order, but the disclaimer just below that particular message explains the process in detail.
No. You can order online as often or as sporadic as you like. Assuming you’re on a regular delivery schedule, your Route Salesman will deliver the regular items whether or not you submit an online order.
Please place your order by 4:30pm the day BEFORE your scheduled delivery. Online order submissions close at 4:30pm (CST). Orders submitted the day of delivery will be assigned to the next delivery date.
Yes. You can make a payment online by going to our Home page and clicking on the “Login or Sign Up” at the top right hand corner. This is a SEPARATE SECURED LOGIN apart from your online ordering login, so you will need to create a new login here if you haven’t already done so.
Yes. Although the Customer Login for bill pay is a part of the Online Order site, they each have their own separate logins. You will need to create a login for both if you would like to access both. Requiring a login for both is simply a security checkpoint for us.
We try our best to serve people outside of our service area by using other delivery methods (e.g., USPS, UPS, FedEx, etc). Please send your inquiry to firstname.lastname@example.org, so that we may determine whether it’s feasible for both parties to use one of these other delivery methods.